Good Morning, and Happy Tuesday, everyone! In a previous post, we talked about the convenience of using email as a scanning destination. Today, we will talk about some issues you may run into when scanning via email.

That’s right, problems can arise when sending emails from your copier, but fear not, for the issues are usually very minor, and are easily resolved with some tweaks, and even a few workarounds!

Let’s talk about scanning large documents. You see, email services tend to limit the size of the attachments you are able to send out. While this isn’t an issue when you’re only scanning a page or two, You may run into the limit when scanning say, 100 pages. There are ways to work around this:

* SCAN IN BLACK & WHITE: I consider this to be the ultimate fix, as the scan will have zero color or grayscale information to it. This will result in a fairly small attachment size, which can be readily emailed out without an issue. If your document is largely text, or you don’t care if it is in color or not, use this option.

* ADJUST THE DPI: DPI, or Dots per Inch, is the resolution at which a document is scanned. A higher DPI usually produces a much sharper document, but at the cost of increased file size. A lower DPI setting usually creates a softer document, while producing a smaller file size. This is pretty good on text-only files.

* SPLIT THE SCAN: This is another option you can use. Simply split your scan into equal sections, if you are unable to get it to work using the above methods, OR you are unable to (Because it HAS to be in color). Your copier does come with a feature that splits the scans for you, known as File Separation. Simply specify the number of pages you wish to scan per file, and the copier will handle it for you.

* SCAN ANOTHER WAY: If all else fails, you can scan to a shared network folder, or to a USB drive. These methods generally have no limit, other than the target disk and file system, but to hit the limits of the disk and/or file system, you would need to scan the dictionary and encyclopedia about 10 times in the same file! In other words, this is no problem for your scans!

Next, we’ll talk about scanning…………..certain documents. These documents carry a watermarking on them that is designed to prevent fraud and counterfeiting. These are, but not limited to things such as checks, cash, birth/death certificates, and legal documents. If you try to scan these as-is, your copier WILL shut down. If this happens, simply power cycle the machine to bring it back to operation. To get around this: Scan in Black & White. You’ll still get a good, clear scan of your document without it crippling your machine.